Internet for explosions. How to restore the connection under arrivals and set up Starlink in the Armed Forces - Vyacheslav Mishalov about the Fregate case

With the beginning of the war, part of Fregate staff has been re -qualified from Starlink setters for the Armed Forces, drones and cyberwar specialists. Even one of the five largest Internet providers of the country managed to ensure even debtors and become a hub of assistance for other providers from the east of the country in this interview was told by Vyacheslav Mishalov, co-founder of Fregate as a KOVID Practice. We have not released any employee, - says Vyacheslav Mishalov.

- And these are 500 people, of whom about 300 are installers. We have formed our team for years and are not going to lose it, because there is a post -war reconstruction and modernization of Ukraine. Video day ago instead of "expected" release, we paused in the modernization of objects and translated all possible departments - for example, technical support - for distance work. This was helped by our similar practice during the cordon pandemic.

In addition, they maintained the workplace and the full salary of many of our colleagues who went to the Armed Forces, including their return after victory. And our topless was constantly in the workplaces in the Dnieper. "And what is so small?" -Debtors wrote to us in response to free Mbits for the first three months of our subscribers with a minus on the account we provided a constant online connection at a speed of 10 Mbps. Such speed is enough for any job.

And even if you were no longer a Fregate Subscriber but a cable stayed at home, you could connect it and receive it for free. Yes, we lost about 30% of payments in the first months of the war, but it was much more important for us to have uninterrupted communication in critical time. Subsequently, we sent all subscribers a message asking: “If you can, please continue to pay. You give us the opportunity to connect for anyone who does not have this opportunity.

" We have already come out 10% of losses. Even when people started paying a little, we still left access to the Internet for debtors, but at a speed of 2 Mbps. Fregate already had such a practice during a couvid. Although, after the first words of gratitude for the free portal, comments of the type began: “What is so small? Why only 2 Mbps?! ”, Because people get used to good enough.

We treated it with understanding and continued to do so that even in unusual circumstances, our subscribers had a sense of security: “No one is able to influence how the world will change tomorrow. But whatever happens, you have a minimum connection that can make you communicate with your family, continue working from anywhere or find a new job. ” In this way, we formed a kind of new "safety hygiene".

Fregate was restored directly under the explosions, the largest online service provider in the city and one of the five largest in the country. Almost 200 thousand subscribers in the Dnieper, Dnipropetrovsk and Poltava regions, as well as in Kiev, Zaporozhye, Cherkasy. It is clear that switching off in wartime can lead to a panic similar to the block of Credit Limits "Privat" or Monobank.

For example, in March, when the Russian Federation hit the main optics of Europe and seized the territory that these cables were launched - the same Buchansky direction, in some large providers simply disappeared access to Telegram. The forums were filled with comments like: "Well, it started!" In just a few days then, our admins were able to restore the connection: they worked day and night, working out alternative routes. It was fundamentally for us to maintain the emotional integrity of users.

To feel: whatever happens, they have a connection. It is like "ATMs work and make cash - so everything is not so bad. " During the fuel crisis, the company searched the coupons "for all acquaintances" so that the installers do not stop the debugging work after arrival. And damage to communication lines or objects with equipment is after each arrival, because the frigate cover in cities is quite large. Our team always begins to recover immediately after obtaining a permit from the SES.

And when the Dnieper plant flew to the Dnieper plant and the detonation continued until the night, our installers at this time restored the networks on the street, which is going nearby. Because people have shock, panic, they are all night in touch with loved ones. We could not allow them to have no Internet at that moment. Before that, we also restored the destroyed networks immediately after the explosion in Kremenchug.

So, in fact, we are the fourth car, after the police, a carriage of an ambulance and a SES, which comes to the shelling place. For six months of the war, 21 cars were sent to the front, we took the soldiers of 3 million UAH a month, in a total of 15 million in a total of 15 million, and we do not plan to stop. A large fleet for defenders, bulletproof vests, balls, first aid kits and radio communications were prioritized. In the area of ​​active actions of the car lives no more than a month.

And they depends on both the medical and logistics mission, and the efficiency of our defenders. We have already handed over the armies of 21 car - two Nissan, three Ford pickups and four Navara, three Renault Kangoo and others. In addition, our specifics came to the ranks of Ukrainian cyberwar. They blocked the public with propaganda of the Russian Federation, and restored the work of strategic Internet resources.

And one of the frigate employees, which serves in the Armed Forces, tunes Starlink in parallel. We became a hub of help for eastern Internet providers we have many partners among small and large Internet providers, including Kramatorsk, Slavyansk, and Lisichansk. All of them were disturbed by two questions: 1. How to move their employees and their families to the west; 2.